National Holiday: Spring Equinox March 20, 2024
Thank you for checking the RHDJapan Blog. After a long winter Season in Osaka Spring is officially with us for 2024! March 20 is a Japanese National Holiday in observation of the Spring Equinox and the crew will be off in observance of this holiday.
Notification: Shipping Delays
Hello from the RHDJapan team. We are currently experiencing delays in shipping from the warehouse. Current situation is an additional +3 days from our standard shipping policies. With increased staff currently training we expect to be back to normal by end of next week ~16th.
If we cannot fulfill our promise as noted in the RHDJapan Terms and Conditions
'All orders are shipped in order recieved and ship within 48 hours of the latest expected date in your order details page'
National Holiday Feb 23
Hello from the RHDJapan blog. This notification is to inform of another National Holiday in which the office and warehouse will be closed in observation.
Price Revision: TRUST GReddy select parts March 1~
Greetings from the RHDJapan blog and team. We have notification of a price increase on a few select items from TRUST / GReddy. Mostly oil return pipe and adapters however most notably RB26 Surge Tank which will have a price increase of JPY10,000. Orders can be locked in on these products on orders with payment confirmed by Feb 28, 08:00 JST.
Osaka Mobility Show Dec 8~11
This weekend is the 12th Osaka Mobility Show. This year's event focuses on the future of cars and has over 30 brands exhibiting, including Toyota, Nissan, Honda, and Mazda as well as many import car makers! Hosted by TV Osaka, this event is happening for the first time in 4 years and promises to be a spectacle!
New Release Information – HKS Super Zero Racing Engine Oil
In addition to the recent release of 4L this series is now available as 1L cans in a case of 6. Developed for high performance and superior protection on select modern sports engines.
Silver Week & Shipping Delays
Hello from the RHDJapan team. We have now entered the Silver Week Holiday in which the office will be closed on the 19th and 23rd due to National Holidays. In observation of Respected for the Aged Day and the Lunar Equinox these holidays mark our transition from the long & hot Osaka Summer to Autumn.
Due to the back up of orders in the warehouse we will continue full operation for the remaining days around these National Holidays.
We are currently experiencing delays in shipping from the warehouse. Current situation is an additional +3 days from our standard shipping policies and expected to continue to possibly the end of September.
If we cannot fulfill our promise as noted in the RHDJapan Terms and Conditions
'All orders are shipped in order recieved and ship within 48 hours of the latest expected date in your order details page'
We will extend double Reward Points for those who are willing to be patient or a FULL Refund by the 3rd working day after the order is updated as Fully Ready To Go. This offer will be extended until the end of September.
Notification: Shipping Delays
Hello from the RHDJapan team. We are currently experiencing delays in shipping from the warehouse. Current situation is an additional +3 days from our standard shipping policies and expected to continue to possibly the 16th of September.
If we cannot fulfill our promise as noted in the RHDJapan Terms and Conditions
'All orders are shipped in order recieved and ship within 48 hours of the latest expected date in your order details page'
We will extend double Reward Points for those who are willing to be patient or a FULL Refund by the 3rd working day after the order is updated as Fully Ready To Go. This offer will be extended until the 16th of September when Silver Week will begin.
Announcement Update: Shipping / Processing Delays
Greetings from the RHDJapan team and thank you for checking the RHDJapan Blog. This post is to provide an update regarding order shipping and processing. As earlier noted in our blog we have been facing a backlog of orders in which we are not able to ship within our standard processing time from when the full order status is updated as Ready to Go. As of May 27 we expect to have ALL orders that have been pending with Ready to Go status dispatched by May 31.
Any orders that originally had Expected Date information between May 25 ~ Jun 2 may face a delay in being checked in until June 3. As we transition to our improved office / warehouse facilities full shipping schedule will resume from June 6th with priority on orders with the earliest Expected Date information. All orders that are set to be fully Ready to Go by June 10th will be caught up with our standard quick shipping services.
Please excuse the current inconveniences as we are making the moves to improve the RHDJapan services and customer experiences all around. Thank you once again for your understanding, cooperation and choosing RHDJapan with confidence.
どうもありがとうございました。
Announcement: Shipping / Processing Delays
Hello from the RHDJapan blog and crew. We wanted to provide a heads that we are just back from the Golden Week Holidays and there are a massive amount of products and orders coming in now. Frankly we are swamped, and on top of that we are short two warehouse staff members due to corona so there will be delays on everything going out. The warehouse has been shut down a couple days this week for renovation as we prepare for the transition to an improved warehouse. On top of this we must allocate staff to prepare and clear one full container load.
Current delay on shipping is approximately 5 days from Expected Date in account and 3 days in processing order for updates.
We are very sorry for these delays, we ask for your patience while we work through these issues. Just a heads up that sending more email asking for ETA updates will further delay our staff members from being able to check in and process the orders as we will have to spend time responding to those email requests too. Rest assured we are processing your ETA updates, orders and stock requests every day as fast as humanly possible, we still don't have robot staff (^_^).