Announcement Update: Shipping / Processing Delays
Greetings from the RHDJapan team and thank you for checking the RHDJapan Blog. This post is to provide an update regarding order shipping and processing. As earlier noted in our blog we have been facing a backlog of orders in which we are not able to ship within our standard processing time from when the full order status is updated as Ready to Go. As of May 27 we expect to have ALL orders that have been pending with Ready to Go status dispatched by May 31.
Any orders that originally had Expected Date information between May 25 ~ Jun 2 may face a delay in being checked in until June 3. As we transition to our improved office / warehouse facilities full shipping schedule will resume from June 6th with priority on orders with the earliest Expected Date information. All orders that are set to be fully Ready to Go by June 10th will be caught up with our standard quick shipping services.
Please excuse the current inconveniences as we are making the moves to improve the RHDJapan services and customer experiences all around. Thank you once again for your understanding, cooperation and choosing RHDJapan with confidence.
どうもありがとうございました。